Your first ground-source heating questions
RuralQuotes planning guide · Updated 25 September 2026
Before comparing proposals, give each specialist the same information about your property and your plans.
Explain the building
Include the property type, approximate size and whether it is a new build or renovation. Describe the existing heating and any improvements you plan to make.
Discuss the whole system
Ask how the ground work, heat pump and heating inside the property fit together. Establish who is responsible for design, installation and coordination.
Compare a clear scope
Ask for the proposed work, exclusions, maintenance needs and next assessment steps in writing. A first conversation is a chance to clarify the scope before comparing prices.
Bring useful information to the first conversation
Gather any building plans, recent energy-use records and details of the existing heating system. List intended insulation changes or extensions. Explain whether you want a complete installation or ground works for an existing design; that distinction helps avoid comparing quotations for different responsibilities.
Ask how the design will be checked
Request an explanation of the heat-loss calculation, ground assessment and proposed heat distribution. Ask what assumptions were made and which will be verified on site. Compare the design approach and included commissioning work before comparing equipment brands or headline installation prices.
Check interfaces and aftercare
Make a list of who is responsible for drilling, ground loops, the heat pump, electrics, internal heating, controls and reinstatement. If different companies are involved, ask who coordinates them. Clarify warranties, service arrangements and the information you will receive to understand and operate the system.